Using cv992 Terms and Conditions Details

1 General Terms & Conditions — Introduction

Cv992 is an internationally licensed online gaming platform serving players in Bangladesh. These Terms & Conditions ("Terms") apply to the use of the cv992 website and its associated mobile applications.

The Terms & Conditions on this page constitute a legally binding agreement between cv992 and all registered members. Continued use of the site implies your full acceptance of these Terms. If you do not agree with any part of these Terms, please refrain from using the site.

Cv992 reserves the right to update these Terms & Conditions at any time. Continued use of the site after any changes constitutes your acceptance of the revised terms.

2 Account Registration & Membership

To register at cv992, the following requirements must be met:

• You must be at least 18 years old at the time of registration. A National ID or passport may be required for age verification.
• Each person may only register one account. Creating multiple accounts from the same device, IP address, or bank account is strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete. Accounts created using false information will be terminated immediately.
• You are responsible for keeping your account password confidential. You must not allow any other person to access your account.
• Corporate accounts, agent accounts, and playing on behalf of third parties are strictly prohibited.

3 Deposit, Withdrawal & Financial Policy

The financial transaction rules and policies applicable at cv992 are detailed below. All members are required to comply with these policies.

• The minimum deposit amount is BDT 500. The maximum deposit limit depends on your account verification level.
• Deposit methods: bKash, Nagad, Rocket, and USDT (cryptocurrency). Processing times may vary depending on the method used.
• Full account verification is required before any withdrawal can be processed. Withdrawal requests from unverified accounts will not be approved.
• Withdrawals can only be processed to the same payment method used for the deposit. For exceptions, please contact support.
• Withdrawal requests on verified accounts are typically processed within 30 minutes to 24 hours.
• Under our Anti-Money Laundering (AML) policy, additional verification may be required for large transactions.

4 Bonuses, Promotions & Wagering Terms

The following Terms & Conditions apply to the use of cv992 bonus and promotion offers:

• The welcome bonus is exclusively for new members making their first deposit. It can only be claimed once per account.
• All bonuses must meet a specified wagering requirement (typically 5x–30x) before withdrawal. The terms for each bonus are listed separately.
• Bonus funds and real money are tracked separately. Real money cannot be withdrawn until the bonus wagering requirement has been met.
• Cashback offers are generally issued weekly or monthly and are credited directly to your account balance.
• Cv992 reserves the right to modify or cancel any bonus offer at any time without prior notice.
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in the forfeiture of all bonuses and winnings.

5 Gaming Rules & Fair Play Policy

Cv992 is committed to providing a fair and transparent gaming environment for all players. The following rules are strictly enforced:

• All game outcomes are determined by an RNG (Random Number Generator), which is regularly audited by independent third parties.
• The use of software bots, automation tools, or any artificial aids is strictly prohibited.
• In the event of a technical issue during gameplay, cv992 will make a decision following an investigation. In some cases, the round may be voided.
• In Sports Betting, event results are determined by the official announcements of the relevant sports governing body.
• Cv992 reserves the right to correct any erroneously credited winnings or funds at any time.

6 Security, KYC & Privacy

Cv992 employs the highest security standards to protect players' personal information and funds. The following policies apply:

• As part of the KYC (Know Your Customer) process, you may be required to submit a copy of your National ID or passport.
• All your data is secured with SSL encryption and is never shared with any third party.
• You can opt out of marketing emails at any time by contacting our support team.
• Enabling two-factor authentication (2FA) is strongly recommended.

7 Account Suspension & Closure Policy

Cv992 reserves the right to investigate, temporarily suspend, or permanently close a member's account under any of the following circumstances:

• Violation of these Terms & Conditions.
• If false or incomplete personal information is provided.
• Creating or operating multiple accounts.
• If bonus abuse or fraudulent activity is proven.
• If there is suspicion of money laundering or any illegal activity.
• At the direction of a regulatory authority.

Upon account closure, any legitimate balance is generally refunded, though it may be delayed if an investigation is ongoing.

8 Responsible Gaming Policy

Cv992 believes gaming should be a form of entertainment. That's why we encourage all members to play responsibly. The following tools are available on our platform:

• Deposit Limit: Set a daily, weekly, or monthly cap on your deposits.
• Session Timer: Set a limit on continuous play time.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Activate a permanent or extended exclusion for a long-term break.

9 Terms Updates & Legal Applicability

Cv992 reserves the right to amend these Terms & Conditions at any time. The effective date of any changes will always be displayed at the top of this page. Registered members will be notified by email of any significant updates.

These Terms are governed by international online gaming law and the applicable laws of cv992's licensing jurisdiction. Any disputes shall be resolved through arbitration.

The English version of these Terms & Conditions shall be considered the governing version. In the event of any conflict with a translation in another language, the English version shall prevail.